Privacy Policy

Last updated: August 25, 2026

The Waterfall Guy (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit waterfallguy.com, contact us, request a consultation, or otherwise interact with our services.

1. INFORMATION WE COLLECT

Information you provide. We may collect information you submit directly, including your name, email address, telephone number, project details, location information you choose to provide, and the contents of your messages or consultation requests.

Information collected automatically. When you use this website, Wix and enabled service providers may automatically collect technical and usage information such as your IP address, browser and device type, operating system, referring pages, pages viewed, approximate location derived from IP address, dates and times of visits, and cookie or similar technology identifiers.

2. HOW WE USE INFORMATION

We may use information to respond to inquiries; provide estimates, consultations, and services; communicate about projects; operate, secure, maintain, and improve the website; understand website performance and visitor activity; prevent fraud or misuse; comply with legal obligations; and protect our rights and the rights of others.

3. COOKIES AND SIMILAR TECHNOLOGIES

This site uses essential cookies required for security and core operation. It may also use functional, analytics, or marketing technologies. When a consent control is available, you can use it to accept, decline, or manage non-essential categories. You may also submit a privacy choice through the “Do Not Sell” page in the site menu. Some third-party services may process information under their own privacy policies.

4. HOW INFORMATION MAY BE SHARED

We may share information with service providers that help operate the website and business, including Wix and providers of hosting, security, communications, analytics, and consent-management services. We may also disclose information when required by law, to protect safety or legal rights, or in connection with a business transfer. We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us.

5. SALE OR SHARING OF PERSONAL INFORMATION

We do not knowingly sell personal information for money. Depending on the analytics or advertising technologies enabled on the site, certain disclosures may be treated as “sharing” or targeted advertising under some privacy laws. You may use the “Do Not Sell” page in the site menu to submit an opt-out request.

6. DATA RETENTION

We retain information only for as long as reasonably necessary for the purposes described here, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and meeting legal requirements. Retention periods vary according to the nature of the information and the reason it was collected.

7. YOUR PRIVACY RIGHTS AND CHOICES

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of personal information; to limit or object to certain processing; to withdraw consent; and to opt out of certain sales, sharing, or targeted advertising. We may need to verify your identity before completing a request. You will not be discriminated against for exercising an applicable privacy right.

To make a privacy request, email ben@waterfallguy.com or use the “Do Not Sell” page in the site menu.

8. SECURITY

We use reasonable administrative and technical safeguards intended to protect personal information. No online system, transmission, or storage method can be guaranteed completely secure.

9. CHILDREN’S PRIVACY

This website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can address it.

10. THIRD-PARTY LINKS

This website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy as our practices, services, or legal obligations change. The “Last updated” date will identify the most recent revision. Material changes will be posted on this page.

12. CONTACT US

For questions or privacy requests, contact:

The Waterfall Guy
Benjamin Goulart
Email: ben@waterfallguy.com
California Contractor License #817143